Wood Fires & BBQ’s Free Shipping NZ important notes:
Free Shipping NZ Wide excludes rural delivery addresses – additional charges apply for Rural Delivery & Waiheke Island. Any town or city business address can provided as an alternative to the extra fee.
To ensure you receive your order espescially if it is large, we recommend providing a delivery address where you are present during regular business hours, such as an office address or home address if someone is available. Please also provide a cellphone number.
New Zealand Delivery Schedule
We deliver on business days (Monday to Friday, excluding public holidays).
Orders placed on weekends and public holidays will be dispatched the next week.
Delivery to… Estimated Delivery Times
North Island 2 – 7 business days
South Island 3 – 9 business days
Items delivered while you are out
If you are not home or access is blocked (e.g. security gates preventing entry), the courier will leave a card requesting that you contact the courier company to reschedule delivery.
Track Your Order
You will receive an e-mail from us when your order leaves our warehouse.
If you haven’t received your order within the estimated delivery times please contact Customer Service during business hours or send us an e-mail and we can track it for you.
How much does delivery cost?
Delivery is calculated based on weight and region. Some items state free delivery (non rural).
Pickup for free from any of our branch locations as another option.
Need more information? Please contact us.